Job Category: Senior Analyst Fraud Risk Management
Job Type: Full Time
Job Location: Delhi/NCR
Company Name: RBL Bank
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Job Description
| Job Title | Senior Analyst |
| Department | Fraud Risk Management |
| Grade | Senior Manager |
| Location | Delhi/NCR |
| Reporting To | DVP- FRM |
- Position Purpose
| To analyse the pattern of the disputed transactions identified through various sources and share the trend of the same with stakeholdersTo recommend the suggested course to minimise the occurrence or control fraud disputes it at early stageCoordinate with Stakeholders in Vigilance, Cross Functions, Law Enforcement Agencies , Regulators, merchants and acquiring banks |
- Position Responsibilities
| Sr. | Key Responsibilities |
| 1 | Identify the system/process lapses and recommendations mentioned in the investigation report and send to respective stakeholders for implementation and follow up till closure. |
| 2 | monitoring of fraud loss limit, fraud reporting to regulators and law enforcement agencies as applicable, closure of fraud cases, provisioning of frauds, recovery of fraud cases etc., as per Fraud Risk Management Policy of the Bank. |
| 3 | Fraud risk training forms integral part of employee on-boarding program of the Bank. All the newly hired employees are required to undergo fraud risk training designed to ensure awareness about what constitutes fraud, how to identify fraudulent behaviour, and how to respond if they suspect or detect instances of fraud. In case of contract employees who are then on boarded as a permanent employee are also required to undergo the training. Monthly training to be organized for various units. |
| 4 | review all the customer awareness communications related to Frauds to identify its effectiveness and provide recommendation to improve |
| 5 | Undertake Fraud Risk Assessment of the credit card business and maintain the risk register after discussion with all stakeholders. |
| 6 | Ensuring that the all regulatory and schema guidelines are being complied by the vigilance team |
| 7 | Internal & statutory Audit coordination |
- Qualifications and Experience Requirement
| Qualifications | |
| Essential | Graduation |
| Preferred | Good understanding of MS Office, especially Excel and Word. Understanding of the process to maintain the risk register, compliance for card business & preparing the traiining for various teams on fraud awareness . Prior experience in Credit Card post-acquisition Fraud Control team especially in field of analysis of the disputed transactions of credit card would be preferred. |
| Experience | Minimum 5 years of experience in banking sector, preferable in Credit Card business |
- Competency Requirements
- Skills
| Skill | Attribute |
| Communication Skills | Strong communication skills (English) |
| Computer Skills | Sound Knowledge of MS Office Tools, especially Excel and Word. |
| Knowledge | Have a good understanding of banking system. |
| Specialization | Have a good knowledge of Applications and Software of banking. Knowledge of Vision plus, Finacle, Falcon and MasterCard EMS would be added advantage. |
- Functional Inter – linkages
| Internal & External | Senior Stakeholders in Vigilance and Cross Functions.. |