Job Category: RM-Branch Banking
Job Type: Full Time
Job Location: Bangalore
Company Name: Kotak Mahindra Bank
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Company-: Kotak Mahindra Bank
Position :- RM-Branch Banking
Location:- Bangalore
Grade-M3
Job Description.
| Job Title: RM – Branch Banking |
Level: M3
| Department: Retail Liabilities |
| Location: Multiple locations |
| across India |
Job Role-:
| Ø | Develops new and expands existing High Net worth |
| Customer relationships for liabilities. | |
| Ø | Ensures high levels of customer service orientation and |
| application of bank policy. | |
| Ø | Cross sells existing bank products to customers. |
| Ø | Informs customers of new products or product |
| enhancements to further expand the banking | |
| relationship. | |
| Ø | Plans and conducts special sales initiatives and events |
| for prospective and existing clients. | |
| Ø | Coordinates with other group companies to provide |
| seamless access to other products. | |
| Ø | Maintains complete relationship record for assigned |
| customer accounts. | |
| Ø | Tracks customer complaints/queries and turnaround |
| times for customer satisfaction |
JOB REQUIREMENTS–Skills/Knowledge–prerequisites
Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
MIS generation
| Educational Qualifications |
| Ø | Graduate / Postgraduate |
Experience Profile
| Ø | Graduate – 4 -6 years of experience AMFI / IRDA |
| Ø | Post Graduate – 2 -4 years of experience AMFI / IRDA |
Personality Traits
| Ø | Customer orientation, |
| Ø | High energy and drive |